Title: Using Social Media in Local Government: 2011 Survey Report
Author: Karen Purser
Pages: 34 pp.
Publisher: The Australian Centre of Excellence for Local Government
Date (published): 27/05/2012
Date (accessed): 17/08/2012
Type of information: survey report
Language: English
On-line access: yes (pdf)
Abstract: "This survey was designed to capture the views, experiences and perceptions of local government leaders about the contribution that social media is making, and has the potential to make, in communicating with residents, ratepayers and other stakeholders, and in improving the planning, organisation, and delivery of Local Government services."

Title: Local governance and ICTs in Africa : case studies and guidelines for implementation and evaluation
Authors: Timothy Mwololo Waema, Edith Ofwona Adera
Pages: 357 pp.
ISBN: 978-1-55250-518-2, 978-0-85749-032-2
Publisher: IDRC, Pambazuka Press and CAFRAD
Date (published): 08/04/2011
Date (accessed): 12/07/2011
Type of information: book
Language: English
On-line access: yes (pdf)
Abstract:
"With governance high on the agenda in Africa, many governments are using information and communications technologies (lCTs) to develop ways in which they deliver services to citizens. E-governance has the potential to enable local governments to engage citizens in greater participation, leading to socio-economic developments at local and national levels. But this potential remains largely unexploited and until now there has been a lack of evidence on information technology in local governance in Africa. This book addresses that gap. It offers studies from nine African countries that explore how lCTs can transform service delivery, tax, financial management, land management, education, local economic development, citizen registration and political inclusion. A synthesis of the findings and a roadmap for implementing and evaluating e-local governance projects mean that this book is not only relevant to researchers and students but is also a practical handbook for government decision makers. With lCTs increasingly available in Africa, this timely book speaks to the current issues."
(via zunia.org)

Title: Local Governments Offer Data to Software Tinkerers
Author Editor: Claire Cain Miller
Source: NYTimes.com
Publisher: The New York Times Company
Date (published): 06/12/2009 (07/12/2008 in the print edition)
Date (accessed): 09/12/2009
Type of information: article
Language: English
On-line access: yes (HTML)
Abstract:
Many local governments are figuring out how to use the Internet to make government data more accessible. The goal is to spawn useful Web sites and mobile applications — and perhaps even have people think differently about their city and its government.

“It will change the way citizens and government interact, but perhaps most important, it’s going to change the way elected officials and civil servants deliver programs, services and promises,” said Gavin Newsom, the mayor of San Francisco, which is one of the cities leading the way in releasing government data to Web developers.

(via http://lirneasia.net/ )