Title: Connecting people for development: Why public access ICTs matter
Authors: Sey, A., Coward, C., Bar, F., Sciadas, G., Rothschild, C., & Koepke, L.
Publisher: Technology & Social Change Group (TASCHA)
Date (published): 02/07/2013
Date (accessed): 02/07/2013
Type of information: research report
On-line access: yes
Abstract: Libraries, telecenters, and cybercafés play a critical role in extending the benefits of information and communication technologies (ICTs) to a diverse range of people worldwide. However, their ability to contribute to development agendas has come into question in recent times. The Global Impact Study was designed to address this debate by generating evidence about the scale, character, and impacts of public access ICTs in eight countries: Bangladesh, Botswana, Brazil, Chile, Ghana, Lithuania, the Philippines, and South Africa. This report summarizes the study’s key findings, situating public access in the context of national development, discussing some disputed issues, and providing recommendations for policymakers, public access practitioners and researchers. The results show that a central impact of public access is the promotion of digital inclusion through technology access, information access, and development of ICT skills. Both users and non-users report positive impacts in various social and economic areas of their lives.
Title: Using Social Media in Local Government: 2011 Survey Report
Author: Karen Purser
Pages: 34 pp.
Publisher: The Australian Centre of Excellence for Local Government
Date (published): 27/05/2012
Date (accessed): 17/08/2012
Type of information: survey report
On-line access: yes (pdf)
Abstract: "This survey was designed to capture the views, experiences and perceptions of local government leaders about the contribution that social media is making, and has the potential to make, in communicating with residents, ratepayers and other stakeholders, and in improving the planning, organisation, and delivery of Local Government services."
Title: Digital Natives with a Cause?: A Knowledge Survey and Framework
Authors: Nishant Shah and Sunil Abraham
Pages: 56 pp.
Publisher: Centre for Internet and Society
Date (published): 11/11/2009
Date (accessed): 27/06/2010
Type of information: report
On-line access: yes (pdf)
Allthough there is much attention for the potential impact of youth as e-agents of change, there is limited knowledge about the subject and this knowledge is mostly focussed on Western societies. Hivos has partnered with the Centre for Internet and Society, Bangalore, to assess the state of knowledge on the intersection between youth, ICT and engagement worldwide and with a specific attention for developing countries. The report Digital Natives with a Cause? charts Digital Native scholarship and practice in order to create a framework that consolidates existing paradigms, and informs further research and intervention within diverse contexts and cultures.
Title: Survey of public access ICT venue users and operators
Authors: Technology & Social Change Group (TASCHA)
Source: Global Impact Study, University of Washington Information School
Date (published): 17/12/2009
Date (accessed): 17/12/2009
Type of information: blog post
On-line access: yes (HTML)
We are finding out how difficult it is to design a survey that captures all we want to know about public access venues and users and to keep the survey under 45 minutes. Several months ago we put together a survey working group composed of four project members (George Sciadas, Carlos Manjarrez, Beth Kolko, and Mike Crandall) who have extensive experience in survey design and implementation. The group has been working with us to develop instruments for surveys of public access ICT venue users and operators.