Title: Using Social Media in Local Government: 2011 Survey Report
Author: Karen Purser
Pages: 34 pp.
Publisher: The Australian Centre of Excellence for Local Government
Date (published): 27/05/2012
Date (accessed): 17/08/2012
Type of information: survey report
Language: English
On-line access: yes (pdf)
Abstract: "This survey was designed to capture the views, experiences and perceptions of local government leaders about the contribution that social media is making, and has the potential to make, in communicating with residents, ratepayers and other stakeholders, and in improving the planning, organisation, and delivery of Local Government services."

Title: Digital Natives with a Cause?: A Knowledge Survey and Framework
Authors: Nishant Shah and Sunil Abraham
Pages: 56 pp.
Publisher: Centre for Internet and Society
Date (published): 11/11/2009
Date (accessed): 27/06/2010
Type of information: report
Language: English
On-line access: yes (pdf)
Abstract:
Allthough there is much attention for the potential impact of youth as e-agents of change, there is limited knowledge about the subject and this knowledge is mostly focussed on Western societies. Hivos has partnered with the Centre for Internet and Society, Bangalore, to assess the state of knowledge on the intersection between youth, ICT and engagement worldwide and with a specific attention for developing countries. The report Digital Natives with a Cause? charts Digital Native scholarship and practice in order to create a framework that consolidates existing paradigms, and informs further research and intervention within diverse contexts and cultures.

Title: Survey of public access ICT venue users and operators
Authors: Technology & Social Change Group (TASCHA)
Source: Global Impact Study, University of Washington Information School
Date (published): 17/12/2009
Date (accessed): 17/12/2009
Type of information: blog post
Language: English
On-line access: yes (HTML)
Abstract:
We are finding out how difficult it is to design a survey that captures all we want to know about public access venues and users and to keep the survey under 45 minutes. Several months ago we put together a survey working group composed of four project members (George Sciadas, Carlos Manjarrez, Beth Kolko, and Mike Crandall) who have extensive experience in survey design and implementation. The group has been working with us to develop instruments for surveys of public access ICT venue users and operators.